FAQ
Common security and privacy questions about Qryptal. Don’t see your question here? Email us at info@qryptal.com.
Where can I find information about Qryptal's uptime and downtimes?
We recommend checking out our status page at https://status.qryptal.com/. This will give you the ability to view uptimes including historical data.
Do you encrypt data at rest?
All datastores with customer data, in addition to S3 buckets, are encrypted at rest.
Where are your servers located?
Qryptal’s servers are hosted with AWS in Singapore datacenters. We also provide options for data residency in the US or EU regions.
Want to report a potential security issue?
Please reach out to support@qryptal.com with details.